Order tracking
At Chantess, we want every order to reach you with as much care as we put into creating our whipped rituals.
How to track your order?
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After validating your purchase, you will receive a confirmation email containing your tracking number.
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As soon as it is shipped, you will receive a second email with a direct link to track your package in real time.
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You can also enter your tracking number below to check the progress of your delivery.
👉 [Field/button: Enter your tracking number]
Delivery times
- Belgium / France / European Union: 2 to 7 working days depending on the carrier chosen.
You will receive a notification as soon as your package is ready for delivery.
Carriers
We work with trusted partners (Bpost, Mondial Relay, Colissimo, DHL, etc.) to ensure a fast and secure service.
A question?
If you haven't received your tracking link or are experiencing a delay, please contact us at contact@chantess.fr with your order number. Our team will be happy to assist you.